Effective: July 2026

Privacy Policy

Protecting your information is our promise.

1. Information We Collect

NEXTLINK does not require users to create an account or sign in.

The app may allow users to enter the following information when submitting a service request:

  • Full Name
  • Phone Number
  • Email Address
  • City
  • Area or Location
  • Preferred Installation Date
  • Service Request Details

This information is entered voluntarily by the user.

2. How Your Information Is Used

The information provided by the user is used only for:

  • Creating service requests
  • Preparing customer support emails
  • Saving request drafts on the device
  • Helping users manage their service requests

The app does not automatically send your information to our servers.

3. Local Storage

NEXTLINK stores request drafts and request history locally on your Android device using local storage (SharedPreferences).

This information remains on your device unless you:

  • Delete your requests
  • Clear the application data
  • Uninstall the application

4. Email Communication

When you choose to submit a request, NEXTLINK opens your preferred email application with your request details already prepared.

The email is not sent automatically.

You remain in full control and must manually review and send the email yourself.

5. Internet Connection

The application may use an internet connection to:

  • Load online service images
  • Display service information
  • Open email applications
  • Access external web links if available

6. Data Sharing

NEXTLINK does not sell, rent, or share your personal information with third parties.

The application does not collect personal information for advertising purposes.

7. Third-Party Services

The application may interact with third-party applications installed on your device, including:

  • Email applications
  • Web browsers

These applications operate under their own privacy policies.

8. Permissions

Depending on the Android version, NEXTLINK may request standard permissions required for normal operation, including:

  • Internet Access
  • Network State Access

The application does not request permissions for:

  • Camera
  • Microphone
  • Contacts
  • SMS
  • Call Logs
  • Location
  • Storage (unless required by future features)

9. Children's Privacy

NEXTLINK is intended for general users and business customers.

The application is not specifically designed for children under the age of 13 and does not knowingly collect personal information from children.

10. Data Security

Reasonable measures are taken to protect information stored within the application.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Any updates will be published within the application or on the official distribution page.

12. Contact Us

If you have any questions regarding this Privacy Policy or the NEXTLINK application, please contact us:

Email: dev@nextlinkk.site